Thank you for choosing Harilal Sunderji & Partners Jewellers LLC for your gold jewelry purchases. We are dedicated to providing a seamless and secure delivery experience to our valued customers in Dubai. Please review the following delivery information:
1. Delivery Zones:
- We currently offer delivery services within UAE.
2. Delivery Timeframe:
- Standard Delivery: Orders will be delivered within 7 business days from the date of purchase.
- Express Delivery: For urgent orders, we offer an express delivery option with delivery within 5 hours.
3. Shipping Costs:
- Standard Delivery: Free shipping is available for standard delivery on orders above AED 1000. For orders below this amount, a flat shipping fee of 50 AED will apply.
- Express Delivery: Express delivery charges will be calculated at checkout based on the delivery location and order weight.
4. Order Processing Time:
- Orders placed before 6 PM local time will be processed on the same business day. Orders placed after 6 PM will be processed on the next business day.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track the status of your order by logging into your account on our website or by using the provided tracking number on our tracking page.
6. Signature Requirement:
- All deliveries require a signature upon receipt to ensure the safe delivery of your valuable purchase.
7. Customs and Duties:
- All customs and import duties are included in the total order amount.
- Customers are responsible for providing accurate and complete shipping address information to avoid any delays in customs clearance.
8. Delivery Partners:
- We partner with reputable and reliable courier services to ensure the safe and timely delivery of your orders.
9. Delivery Restrictions:
- We regret that we cannot deliver to P.O. boxes. Please provide a physical address for delivery.
10. Customer Support:
- For any inquiries or assistance related to your delivery, please contact our customer service team.
We appreciate your trust in Harilal Sunderji & Partners Jewellers LLC. Our goal is to make your shopping experience enjoyable, and we strive to deliver your gold jewelry in a timely and secure manner.
